Terms and Conditions
Welcome to The Angel Microbrewery online store. By using our website and purchasing via our online store, you agree to these Terms and Conditions. Please read them carefully before placing an order.
1. General Information
These Terms and Conditions govern the use of our website and the purchase of merchandise related to The Angel Microbrewery, available for delivery or collection. By using our website, you agree to these terms, as well as any additional terms provided at checkout.
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes your acceptance of the modified terms.
2. Product Information
We aim to provide accurate descriptions and images of the products available for purchase. However, slight variations in colour or design may occur due to differences in display settings or manufacturing. If you have any questions about a product, please contact us before placing your order.
3. Ordering and Payment
- All prices are listed in £ and include applicable taxes unless otherwise stated.
- Payment is required at the time of placing an order. We accept various forms of payment, including credit/debit cards and PayPal, which are processed securely through trusted third-party payment processors.
- Once payment is completed, you will receive a confirmation email detailing your order and estimated delivery or collection information.
4. Delivery and Collection
- Delivery: We offer delivery services for merchandise within specified areas. Shipping costs and delivery times will be calculated at checkout and may vary depending on location.
- Collection: You may choose to collect your order from The Angel Microbrewery. Your order will be available for collection for the duration of 30 days after it’s been confirmed as ready to collect. You can find the collection times in a confirmation email once your order is ready.
Please ensure that the delivery address provided is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
5. Returns and Refunds
We offer a 30-day returns/refund policy. If you are not satisfied with your purchase, you may return the item(s) within 30 days of the delivery or collection date, provided that:
- The item is in its original, unused condition with all tags and packaging intact.
- Proof of purchase is provided (e.g., receipt, order confirmation).
Returns Process:
- Contact us at ba*********@*********************co.uk to initiate a return.
- Once your return request is approved, we will provide you with return instructions.
- Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds:
- Refunds will be processed within 7 business days of receiving the returned item(s) and will be credited to the original payment method.
- Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).
6. Cancellations
You may cancel your order before it has been dispatched for delivery or prepared for collection. If you wish to cancel your order, please contact us as soon as possible at [Insert Email]. Once the order has been dispatched or prepared, our returns policy will apply.
7. Intellectual Property
All content on this website, including logos, images, text, and designs, is the intellectual property of The Angel Microbrewery unless otherwise stated. You may not use, reproduce, or distribute any of this content without our written permission.
8. Limitation of Liability
While we strive to provide accurate and timely information, The Angel Microbrewery cannot guarantee that the website will be error-free or uninterrupted. We are not liable for any losses or damages arising from your use of the website, including, but not limited to:
- Inaccuracies or omissions in product information.
- Technical issues with the website or third-party payment systems.
Our liability is limited to the amount paid for the product(s) you purchased.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from the use of this website or the purchase of merchandise will be subject to the jurisdiction of the courts in United Kingdom.
10. Contact Us
If you have any questions about these Terms and Conditions or any aspect of your order, please contact us at:
The Angel Microbrewery
Address: 7 Stoney Street Lace Market,Nottingham NG1 1LG
Email: ba*********@*********************co.uk
Phone: 07908 942417
11. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.